pd111 Terms & Conditions

To register on the pd111 platform and use any gaming or betting service, you must be at least 21 years old. This platform is intended for users aged 21 and above only. We may request an identity document or other proof to verify your age if needed. Providing incorrect age information may result in account termination.

Each individual may create only one account. Opening multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited. If this rule is violated, all associated accounts will be immediately closed and any earned bonuses or winnings may be forfeited.

All information provided at registration — name, address, mobile number — must be accurate and genuine. If any information changes, you must notify our support team immediately. pd111 reserves the right to close any account opened with false or incomplete information at any time.

It is your responsibility to keep your login credentials (username and password) confidential. If you suspect unauthorized access to your account, contact us immediately. pd111 accepts no liability if your account details are disclosed to a third party.

• The minimum deposit amount is ৳500 for each payment method.
• The payment method used for deposits must be registered in your own name.
• Deposits via third parties are strictly prohibited. If such a transaction is detected, the funds may be returned and the account closed.
• There are no hidden transaction fees; however, your mobile banking provider's own charges may apply.

• The minimum withdrawal amount is ৳500, and processing is generally completed within 1 hour.
• KYC verification must be completed before any withdrawal.
• Wagering requirements associated with bonus funds must be met before withdrawal.
• Additional documents may be requested for verification where applicable, which may extend processing beyond 1 hour.
• The withdrawal method must match the deposit method.

On your first deposit at pd111, you will receive a 120% welcome bonus of up to ৳8,000. For example: a deposit of ৳1,000 earns a bonus of ৳1,200, giving a total balance of ৳2,200; while a deposit of ৳14,000 earns the maximum bonus of ৳8,000, giving a total balance of ৳22,000.

A 15x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the combined deposit and bonus. Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before withdrawing bonus winnings.

• If the wagering requirement is not completed within the specified period from the date the bonus is awarded, the bonus will be forfeited.
• The contribution of some games towards wagering on bonus funds may vary — contact support for details.
• Each promotional offer may be used once only.

Abusing the bonus system — such as claiming bonuses across multiple accounts, exploiting system loopholes to collect bonuses, or engaging in any other fraudulent activity — will result in the closure of the associated account and funds may be forfeited.

• Cashback is calculated on a weekly basis and credited to the account at a set time.
• VIP level changes happen automatically, and pd111 reserves the right to modify the VIP structure at any time.
• VIP benefits may be revoked in the event of any rule violation.
• Wagering requirements may apply to cashback — ask support for details.

pd111 is committed to ensuring fairness in all games. All games available on our platform are operated by third-party software providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others), each operating under their own regulatory framework.

• Using any software, bots, or automated methods to play games.
• Colluding with other players to influence game outcomes.
• Any form of fraudulent activity, including money laundering.
• Attempting to exploit system vulnerabilities or technical errors for unfair advantage.

If such activities are detected, the account will be immediately terminated and legal action may be taken.

If a technical error in any game results in an incorrectly displayed outcome or an unexpected amount being credited, pd111 reserves the right to void that transaction and correct the balance. In cases of "The bet was invalid" or a cancelled game, the original bet amount will be refunded.

pd111 believes that gaming is a form of entertainment and should be enjoyed responsibly. We help players set their own limits. If you are concerned about your gaming, please visit the Responsible Gaming page.

• The ability to set deposit limits (daily, weekly, monthly).
• The ability to exclude yourself from the platform for a set period (self-exclusion).
• The ability to request a temporary account suspension.

Contact our support team to access these features.

pd111 is committed to keeping minors away from gaming. If you have younger siblings or children, please use parental control software and keep your login details private.

Your personal information is used solely for account management, payment processing, KYC verification, and support services. We do not sell your information to third parties. For more details, read our Privacy Policy.

pd111 uses industry-standard SSL encryption technology. We continually upgrade our security systems to keep your financial information and personal data protected.

pd111 may request the following documents at any time to verify a player's identity:

• A clear copy of your National ID (NID) or passport.
• Proof of ownership of your mobile banking account.
• Proof of current address (utility bill or bank statement).

pd111 reserves the right to suspend withdrawal processing until KYC verification is complete. Failure to cooperate with verification may result in account closure.

pd111 may immediately suspend or terminate any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Providing false information or attempting fraud.
• Operating multiple accounts.
• Money laundering or other illegal activities.
• Bonus abuse or system exploitation.

You may close your account at any time by submitting a request to our support team. Available balance may be withdrawn before account closure; however, bonus balance will be forfeited if wagering requirements have not been met.

pd111 is not liable for:

• Game interruptions caused by internet connection issues or device malfunctions.
• Technical errors related to games provided by third-party software providers.
• Disclosure of your login credentials on your part.
• Loss resulting from your own negligence.

For any dispute, please contact our support team first. Support email: [email protected] (available 24/7 in both Bengali and English). Instant assistance is also available via live chat.

The support team will complete an initial review of any dispute within 7 business days. If no resolution is reached, both parties will come to a decision through mutual discussion on next steps.

pd111 reserves the right to modify these terms and conditions, in part or in full, at any time. For important changes, a notice will be published on the website and the effective date will be updated on this page. Continued use of the platform after any changes will be considered acceptance of the new terms.

The Bengali version of these terms and conditions shall be considered the original document. In case of any dispute, the interpretation of the pd111 authority shall be deemed final. For any queries, contact us at: [email protected]